Provide the best possible customer service and a high quality repair. We strive to get your vehicle in and out as fast and hassle free as possible.
We repair ALL Makes and Models! Call us toll free at 877-220-4910 or use our online contact form here.
To achieve our goal at Fairfield Volkswagen Collision Center we employ highly trained staff and collision repair technicians. Our center is I-Car Gold Class Certified and 2 of our ASE certified personnel have achieved I-Car Platinum Certification. Every step of the repair process is quality checked and inspected from the beginning of the repair to the finish for the highest quality repairs in the area.
Our employees are not the only part of our commitment to quality repairs. Many insurance companies today specify that repair shops use lower cost lower quality parts to repair your vehicle. Here at Fairfield Volkswagen we use genuine Volkswagen parts to repair Volkswagen vehicles. All other makes we work with the manufacturers authorized dealerships to provide genuine OEM parts whenever possible to assure that your vehicle is repaired to look and operate to factory specifications.
We are the only Honda and Acura certified collision repair facility in the Tri-State area.
Our state of the art facility and equipment includes:
We know that a collision repair can be stressful with dealing with insurance companies and the inconvenience during the repair and we work hard to make the process as easy as possible for you. We work with all insurance companies. We provide free local towing through Fox Towing to bring your vehicle here. We always offer free no obligation estimates. Also we offer free local shuttle service or low cost rental vehicles, and we will match ALL competitors’ estimates.
For your peace of mind we offer a lifetime warranty on paint through BASF for as long as you own your vehicle.
Our hours to serve you are from 7:30 AM to 5:30 PM Monday through Friday. Closed Saturday and Sunday. Night Owl and Early Bird drop off is available 24 hours a day, 7 days a week.
REMEMBER: The insurance company cannot force you to have your vehicle repaired where they want to. You decide where your vehicle is repaired.
Our intention at The Body Shop of Kings Automall is to satisfy customers and avoid misunderstandings. We strive for excellence in our people, products, and service. Our business conduct is based on honesty, integrity, and the highest ethical standards. We enforce these standards via a service critique satisfaction survey.
We are “The Body Shop” for most of the car dealers at Kings Auto Mall.
The Body Shop guarantees its labor, except rust repair work, against defects in workmanship for a period of one year from the date of repair. We offer a lifetime warranty on our paint work, as we use only top quality paint and materials on all of our repairs. Parts and materials are guaranteed by their individual manufacturers for various lengths of time and/or mileage. The Body Shop will assign any warranty it receives on parts and materials to you. If you have any questions, problems, or repair concerns, please contact us immediately. We are dedicated to your satisfaction.
We are open Monday through Friday from 8:00 a.m. to 5:00 p.m. for estimates and vehicle pick-up. If you need to conduct business sometime other than these business hours, please call us and every effort will be made to accommodate your schedule.
Full payment is required before your vehicle can be released. Therefore, if your insurance company has given you a draft and it requires more than one signature (such as a bank), be sure it is properly signed before you arrive to accept delivery of your vehicle. As a convenience to you, we also accept credit cards: visa, mastercard, american express, discover and debit cards.
We endeavor to write the most accurate and complete estimates possible. On occasion, hidden damage is revealed after repairs have commenced. If this occurs, we will work with you and your insurance company to revise the estimate and make sure all damage is repaired.
Repairs cannot begin until you have authorized us to do so by signing the repair order. If an insurance company is involved, it may also be necessary to obtain approval from the insurance company’s representative prior to beginning repairs. After the necessary authorizations are received, parts, material and labor will be coordinated to complete your vehicle as soon as possible.
Our 24 Hour Towing Number is 489-1971.
If your car is towed in during non-business hours, please contact us the next business day to ensure our prompt attention to your vehicle.
THE BEST REPAIRS ARE DONE WITH THE BEST EQUIPMENT AND THE BEST TECHNICIANS:
State-of-the-Art Paint Booths
Huge Repair Facility
Are you interested in our services?
Please Call Us 513-683-9777