Our intention at The Body Shop of Kings Automall is to satisfy customers and avoid misunderstandings. We strive for excellence in our people, products, and service. Our business conduct is based on honesty, integrity, and the highest ethical standards. We enforce these standards via a service critique satisfaction survey.
We are “The Body Shop” for most of the car dealers at Kings Auto Mall.
The Body Shop guarantees its labor, except rust repair work, against defects in workmanship for a period of one year from the date of repair. We offer a lifetime warranty on our paint work, as we use only top quality paint and materials on all of our repairs. Parts and materials are guaranteed by their individual manufacturers for various lengths of time and/or mileage. The Body Shop will assign any warranty it receives on parts and materials to you. If you have any questions, problems, or repair concerns, please contact us immediately. We are dedicated to your satisfaction.
We are open Monday through Friday from 8:00 a.m. to 5:00 p.m. for estimates and vehicle pick-up. If you need to conduct business sometime other than these business hours, please call us and every effort will be made to accommodate your schedule.
Full payment is required before your vehicle can be released. Therefore, if your insurance company has given you a draft and it requires more than one signature (such as a bank), be sure it is properly signed before you arrive to accept delivery of your vehicle. As a convenience to you, we also accept credit cards: visa, mastercard, american express, discover and debit cards.
We endeavor to write the most accurate and complete estimates possible. On occasion, hidden damage is revealed after repairs have commenced. If this occurs, we will work with you and your insurance company to revise the estimate and make sure all damage is repaired.
Repairs cannot begin until you have authorized us to do so by signing the repair order. If an insurance company is involved, it may also be necessary to obtain approval from the insurance company’s representative prior to beginning repairs. After the necessary authorizations are received, parts, material and labor will be coordinated to complete your vehicle as soon as possible.
Our 24 Hour Towing Number is 489-1971.
If your car is towed in during non-business hours, please contact us the next business day to ensure our prompt attention to your vehicle.
THE BEST REPAIRS ARE DONE WITH THE BEST EQUIPMENT AND THE BEST TECHNICIANS:
State-of-the-Art Paint Booths
Huge Repair Facility
Are you interested in our services?
Please Call Us 513-683-9777
The Body Shops of Cincinnati has 4 locations to better serve you!